Okay, T-Mobile is definitely got to face the music on that whole Sidekick data outage a few weeks ago. So how do they make up for it? By giving future customers a deal. You should be able to get the 2008 version of the Sidekick for $49.99 less, and the 2009 for
Data problems ? What data problems ? Oh right, those data problems . Well, its been about a month so, like with any sort of break up or troubled relationship, you’ve had your chance to grieve and be angry…now it’s time to move on, folks. At least that seems to be T-Mobile’s position . Thus, Big T has resumed selling both its older Sidekick and the newer Sidekick LX , each for slightly less than the pre-data loss prices nonetheless. After the terrible debacle that was the T-Mobile/MS/Danger data loss extravaganza in which T-Mobile gave affected users $100 gift cards, it wasn’t clear if the ol’ Sidekicks would every see the light of day again. Low…
Last week we told you that due to server problems, T-Mobile had lost almost all of the personal data stored on Sidekicks everywhere. Today, we have some brighter news whih Microsoft’s Roz Ho tells us about below: We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers
As Microsoft and Apple have so precisely demonstrated , there’s nothing like a face full of egg to make the competition fire up the sucker punch machine. Take Peek , for example, who is now offering angered Sidekick users (you know, the ones that probably lost all of their data recently) a gratis Pronto for their trouble. All that’s required is an image of you, a frowny face, your wiped Sidekick and a T-Mobile bill — once that’s sent over to Peek’s dedicated inbox, you’ll soon receive your Pronto in the mail. ‘Course, it’s up to you to foot the $20 monthly bill for keeping the…
We’d heard T-Mo was thinking about doing more for Sidekick customers who’ve had their data wiped by Microsoft / Danger / Hitachi’s botched server upgrade , and we just got a statement confirming that any affected customers will be getting a $100 gift card for their troubles in addition to that free month of service. T-Mobile also says that recovery of “some” lost content may be possible, but we’re not holding out hope — and if we’d just been shafted like this, we’re not sure we’d want to buy even more stuff from Team Magenta. Full statement after the break. Continue reading T-Mobile offers Sidekick users olive branch, $100 Filed under: Cellphones T-Mobile offers Sidekick users olive branch, $100 originally appeared on Engadget on Mon, 12 Oct 2009 21:13:00 EST…
T-Mobile is really interested in making amends with all its subscribers that happen to own a Sidekick. Besides apologizing for the whole lost data problem, the carrier will offer a full month of data service. What do you think? Is that good enough for you? I will assume you answered “No!” to that question
Topics: Analysis / Opinion , Enterprise , Odds and ends , Internet , MobileMe You may not have heard about the recent loss of data for T-Mobile Sidekick users; after all, this is an Apple-focused site and there probably aren’t as many Sidekick owners out there as there are iPhone users. I’ll explain the situation, and how it could happen to anyone depending on cloud-based data stores for their mobile devices. The Sidekick is made and supported by Danger, which since April of 2008 has been owned by Microsoft. As such, all of the personal information on the Sidekicks was stored on servers owned and operated by Microsoft. During the…
If you ever wondered what would happen when a cloud service fails, then you don’t have to wonder much. Earlier today customers of T-Mobile and the Sidekick data services provider, Danger, a subsidiary of Microsoft lost access to all their data. There are some who believe that this data wipeout is because of a botched upgrade. Why it happened matters little to those who are unlikely to get their data back, according to a note posted on T-Mobile forums . Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device…
There’s bad news for Sidekick users today: T-Mobile has announced that it was unable to recover Sidekick data after a server failure at Microsoft subsidiary Danger. This means any data not stored on your Sidekick but residing in the “cloud” has been lost. Sidekick users are advised to keep their devices powered up and not conduct a reset or remove the battery: a power-down would mean any data still on the phone is lost. T-Mobile will provide an update on the situation on Monday, but things are looking very bleak indeed. In T-Mobile’s words: “based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device…
Wow. T-Mobile and Danger, the Microsoft-owned subsidiary that makes the Sidekick, has just announced that they’ve likely lost all user data that was being stored on Microsoft’s servers due to a server failure. That means that any contacts, photos, calendars, or to-do lists that haven’t been locally backed up are gone. Apparently if you don’t turn off your Sidekick and make sure its battery doesn’t run out you can salvage what’s currently stored on the device, otherwise you’re out of luck: Microsoft/Danger is describing the likelihood of recovering the data from their servers as “extremely low”. T-Mobile Sidekick users have been suffering from a major outage all week, and that issue
