Twitter: “We Screwed Up” on #fixreplies

In a commendable move for the company, Twitter has done what it needed to do today: posted an apology for its poor communication around the “#fixreplies” issue. Earlier this week, an optional Twitter feature was removed for being “confusing”. But after a user backlash, Twitter seemingly changed the story to say there was a technical limitation making the feature unsustainable. In an admirably frank and honest blog post, Twitter founder Biz Stone explains that his first post should have mentioned the technical issue in addition to the product design problem, and says the issue was that he wrote the post too hastily. For those not wishing to read the full explanation, the short of it is: 1. Twitter has a technical issue that prevents…
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