How many times do you have to be burned by BlackBerry to consider your options?

What’s the phrase? Oh, yeah: Fool me once, shame on you; fool me twice, shame on me. BlackBerry went down yesterday across North and South America. Users couldn’t send or receive e-mail, and some complained that they couldn’t connect to the Internet. It’s the second time in a week that BlackBerry has failed. Considering how important the service is to some people—I dare you to go to Wall Street and not see everyone using the device—you really do wonder: how long will people tolerate this shoddy service? It also raises the related question of, How wise is it to rely on “the cloud” to host all of your important data? Surely you wouldn’t leave “mission critical” …
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